CyberPowerPC Gamer Xtreme 5200 Desktop Review
by Dustin Sklavos on August 22, 2013 8:00 AM EST- Posted in
- Systems
- Haswell
- GCN
- desktops
- Radeon HD 7000
The CyberPowerPC Gamer Xtreme 5200 leaves me with very mixed feelings pretty much across the board. Some of these are things that CyberPowerPC has no control over (Haswell and AMD's graphics driver issues); some of these are things that CyberPowerPC does have control over (component selection).
Starting with the components, while I like the Fractal Design Arc Midi R2 as a classier alternative to what I'm used to seeing from boutiques, I'm wondering if they wouldn't have been better off just dodging the fan controller for the CPU fans. Really I'm not sure what's going on there. As I said before, the motherboard itself definitely gets the job done, but there are only two USB 3.0 ports on the back and just three audio jacks. I maintain that storage should've been handled by a 120GB/128GB SSD and a higher quality hard drive choice. The CPU overclock needed to be tuned with at least a little bit greater care, and the Radeon HD 7990 is just kind of a non-starter, at least for now.
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I feel like I'm almost doing a little bit of damage control, which isn't entirely fair. The system works and it works well, and when it performs, it does perform. But the balance is out of whack; this isn't the system I would build for this price tag. Frankly I'd grab the much less expensive Gamer Infinity XLC, add an overclock and an SSD, and call it a day. Really, I feel like where you need to be for a mid to high end gaming desktop that offers good value looks something like this: i5-4670K OC, decent Z87 motherboard, 8GB of DDR3-1866, 128GB SSD, 1TB HDD, GTX 770/HD 7970. If you want to go surround or just need more graphics horsepower, add a second GTX 770.
Ultimately, CyberPowerPC offers better configurations for the money, but the iffy QC on this review unit coupled with the poorly handled overclock does them no favors. There are little things that can be done here and there in the production chain to improve CyberPowerPC's profile; they have the economy of scale needed to compete with smaller boutiques, where they can match quality and offer a better price. They just need to get there, and I hope that they do.
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todlerix - Thursday, August 22, 2013 - link
Nothing beats a $2300+ system when it is rocking a Realtek integrated NIC.XZerg - Thursday, August 22, 2013 - link
or the 64gb ssd...XZerg - Thursday, August 22, 2013 - link
or the 1tb drive.homer_pickett - Thursday, October 9, 2014 - link
It's okay.. but when you add price into the picture it stand zero chance to for example CybertronPC Borg-Q GM4213C. /Homer from http://www.consumertop.com/best-desktop-guide/Seminya - Friday, August 23, 2013 - link
hyyyyBlackObs - Thursday, August 22, 2013 - link
After years of reading articles, I've finally signed up for an account just to say that this looks like a system whose good potential was wasted by some poor component selection and poor configuration.That's the sort of thing I'd expect of a massive OEM like Dell, not a boutique system maker.
Minion4Hire - Thursday, August 22, 2013 - link
Dell has WAY better validation and QC than the likes of CyberPowerPC and iBuyPower. I've consistently seen horrendous and confusingly bad builds from the latter, ranging from physically damaged ports and slots on brand new motherboarda to fans installed in the wrong orientation.Seriously, you'd be way better off buying from Dell if you're concerned with build quality.
typicalGeek - Thursday, August 22, 2013 - link
IMHO - you've never dealt with dell's build issues and their so-called customer service.My son spent nearly a grand on a 15" XPS notebook w/ processor / RAM / video card and sound card upgrades (from base model) in June of 2012. After just a month or so he has having problems with the power switch. Found this was a common problem with the 15" XPS. They had him ship the computer back to Texas and when he got the repaired computer back (fixed with an updated Motherboard) neither the video card drivers nor the sound card drivers had been re-installed. (The problem was with the motherboard, but dell always re-images your HDD to factory default... causing the customer to waste time re-installing software and restoring files once they get the computer back.)
Once he got the computer back he was on the phone with tech support for a couple of hours before both the sound card and video card worked correctly. Something was preventing the sound card from being "seen" even after the drivers were installed... don't remember the details.
Then just a month or so later he had a game stop working because the DVD drive would not recognize the disk. He first got a replacement disk from the game maker, but that didn't help. At their suggestion, we tried the game on an external USB DVD drive and it worked fine. So the disc was not the problem. This time around dell sent a tech to the house, replaced the drive, still no go with the game and blamed it on some copy protection or something. (The drive acted like it there was no disc in the drive.) It took WEEKS for that problem to be resolved. The resolution finally came when a tech had him roll back to an older driver for the drive. It turned out that the DVD drive was never the problem, just dell's crappy auto updated drivers.
Needless to say, we'll have to think long and hard about our options before considering getting anything from dell again.
Minion4Hire - Thursday, August 22, 2013 - link
So a technician at a Dell depot completed a generic restore instead of using Dell's recovery partition and did a sloppy driver install (installing some drivers out of order can cause detection issues) and then you had a DVD configuration issue (there is no "DVD" driver, it would have been a SATA controller or upper/lower registry filter problem)Have you ever purchased a new desktop only to discover that two internal USB headers on the motherboard were physically smashed, causing an overcurrent problem that prevented the computer from POSTing? What about a dent on the PCB of the mobo next to the PCIe slot that clearly came from the bottom of the graphics card? Or a fan installed in the incorrect orientation on a CLC, and upon correcting that issue discover severe denting to the fins of the rad?
All of the above were issues I personally witnessed with ONE iBuyPower system. And it wasn't a low-end system either; ROG mobo with a GTX 680. They clearly never tested it once after assembly. But CyberPowerPC isn't any better. I've seen a SATA connector snapped off of the motherboard. I've seen a 3.5" hard drive resting in a 5.25" bay... just sitting there bouncing around inside the bay kept in place only due to the SATA cables being tied down. That one didn't even have the slightest excuse if the assembler had been short of screws or something as the chassis in question had a toolless internal hotswapable 3.5" bay with backplane.
These are INEXCUSABLE issues that I have seen far too many of in my encounters with CyberPower and iBuyPower and that I have NEVER once seen with Dell or HP or any other mainstream brand. Hardware and software can fail, problems can occur and no technician is perfect, but that's not what I'm talking about. I'm talking about utter negligence. These kinds of things should never pass any kind of post-assembly inspection which leads me to believe such an inspection doesn't happen or they just have insanely low standards.
Flunk - Thursday, August 22, 2013 - link
Actually Dell is not a stranger to this sort of thing. I bought a Dell XPS L521x notebook (@1699.99) last summer and had big issues with build quality, pieces not fitting together, dead pixels, etc. It also had horrible issues with thermal throttling.It was basically impossible to run the GPU at all because either the GPU or CPU throttled up and down to minimum clocks when playing any game, even ones that aren't particularly stressful like Sonic Generations. This resulted in wildy fluctuating framerates that made it impossible to do anything that utilized the Nvidia GPU at all.
After several system replacements and long after the 30 day return window Dell agreed that the thermal design wasn't up to par and just refunded my money.
I looked around for a replacement unit and eventually (possibly stupidly) settled on an Alienware m14x R2, which has performed very well and I have no problems with so it's not all Dell systems that have issues.